Urban Balloons primarily provides decoration and event setup services. Since most of our services are location-based, physical shipping generally does not apply.

Service Delivery

• Decoration services are delivered at the customer’s selected location and scheduled time.
• Customers are requested to provide accurate address details and contact information during booking.
• Setup timing may vary depending on traffic, weather conditions, or venue restrictions.

Flower Bouquets & Gift Deliveries

For flower bouquets or gift items:

• Delivery timelines will be communicated during booking.
• Same-day delivery may be available based on location and product availability.
• Delivery charges may apply depending on the delivery area.

Delays

Urban Balloons is not responsible for delays caused by:

• Incorrect address information
• Customer unavailability
• Natural disasters or unavoidable circumstances
• Local restrictions or emergencies

For urgent delivery requirements, customers are advised to contact us directly before placing an order.