Welcome to Urban Balloons. By using our website and services, you agree to comply with the following terms and conditions.

1. Booking & Payments

• Advance payment may be required to confirm bookings.
• Full payment must be completed before or at the time of service unless otherwise agreed.
• Prices are subject to change without prior notice.

2. Decoration Services

• Decoration designs may slightly vary depending on material availability.
• Customers must provide proper access to the decoration venue.
• Any damage caused to decoration materials after setup by guests or customers will not be our responsibility.

3. Cancellation Policy

• Cancellations made within 24 hours of the event may not be eligible for a refund.
• Refund eligibility depends on the preparation and material arrangements already made.

4. Customer Responsibilities

Customers are responsible for:

• Providing accurate booking details
• Ensuring venue permissions if required
• Maintaining proper behavior during service execution

5. Intellectual Property

All website content including images, logos, and designs are the property of Urban Balloons and may not be copied or reused without permission.

6. Limitation of Liability

Urban Balloons shall not be held responsible for:

• Delays caused by unavoidable circumstances
• Venue-related issues
• Third-party service failures

7. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice.